Shipping & Returns

 We accept USA, APO and US Military orders only.

GENERAL:
There are complexities with stocking and shipping these products.  We ship as quickly as possible.  There may be delays of up to 3 business days due to inventory transfers or getting the order to a shipping location with the needed inventory.

We reserve the right to ship by a method other than that selected by the customer if, in our estimation, an alternate will get the product to the customer in equal or less time. 

For example: Shipped 2nd day Air late Wednesday will not deliver until Monday (Ship Thursday, Friday=day 1, Monday=day 2 - Saturdays do not count)  We may ship via USPS 2nd in an effort to have the product delivered on Saturday (USPS has Saturday delivery to most residences in the USA)

Another reason we may change the shipping method is that the shipper's system will not correctly resolve the address.  Orders designated UPS but with Post Office Box is one example.

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GENERAL:
We do not ship on Holidays recognized by UPS or USPS.

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UPS:
We do not recommend UPS expedited shipping since we can not assure how quickly we can ship. 

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USPS:
We do ship via USPS (post office) 3-4 Day Priority Mail.  The USPS does deliver on Saturday. Please understand that USPS does not provide any tracking information or guarantee to deliver on time. 

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USPS:
We will only know if a package was delivered.   If the Post Person is unable to deliver, they will leave a notice.  Follow the instructions on the notice. We will be unable to provide any information on the location of your order if it is shipped via USPS.

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INTERNATIONAL:
Due to Fraud and Export/Import problems, we no longer accept orders on the web site from anywhere but the USA, APO and US Military.   

RETURNS:

No returns accepted without prior authorization.

Under normal circumstances products can not be returned due to the risk of product tampering.  You would not wish to by a product that had been returned by someone else.  Since these products are no longer manufactured, there is no product warranty.

If we make an error in shipping, we will arrange for product return and/or order correction. Contact us, customer.care@buy-ephedrine.com , to obtain a RETURN AUTHORIZATION and return address. 

Defective/damaged product may be returned with prior approval.  Defective products will be replaced or issued a web site credit in the form of a gift voucher to be used for future purchases. Contact customer.care@buy-ephedrine.com to obtain authorization.

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If you have concerns and/or questions.  Please contact us prior to placing your order.